FAQ

Everything we get asked, answered straight.

Skip the marketing. The honest answers about how this works — payouts, attribution, taxes, and what happens when something goes wrong.

Getting started

Who can become a rep?+

Anyone with a network and a willingness to sell. We don't require sales experience for most categories. To get a tracked link you need a phone or email verification and acceptance of the rep agreement (no-quota, no-employment, performance-only). You'll set up Stripe Connect before you get paid, not before you start selling.

Who can list a startup?+

Any company selling B2B software or services with a real product, a working sales motion, a billing contact, and someone authorized to sign the startup agreement. We don't list pre-product or pre-revenue offers — reps need a real wedge to pitch.

How long does it take to get my first deal?+

It depends on your network warmth and the offer's wedge clarity. Reps with warm networks in the ICP often land meetings in their first week. The platform is designed for fast ramp — you can grab a tracked link the same day you join.

Do I need to leave my day job to be a rep?+

No. Many reps do this on the side. The dashboard, links, and call log all support part-time motion — you can work as many or as few campaigns as fits your schedule.

Payouts & money

How often do reps get paid?+

MillionReps assembles payouts in runs covering a calendar month. Amounts credited to you during a month are included in that month's run once the underlying revenue is recorded and attribution is settled. Closed-and-collected revenue is reviewed, the startup is invoiced for the agreed commission, and rep payouts are sent through Stripe Connect after that invoice is paid.

What does "closed-and-collected" mean?+

Two things have to be true: (1) the startup has a signed customer deal or completed purchase, and (2) the customer has actually paid the startup. We don't pay commissions on signed-but-unpaid deals, because we've seen too many of them unwind.

For annual contracts paid monthly, commission is based on the collected payments that the startup reports or that an approved integration verifies.

What if a customer refunds or cancels?+

Commission is reversed pro-rata, including the platform fee. If you've already been paid, the reversal is netted against your next payout. If your balance can't cover it, you owe MillionReps the difference — see the rep agreement for the full terms.

How are startups billed?+

Startups collect customer revenue in their own billing system. MillionReps then sends the startup a Stripe invoice for the agreed commission on closed-and-collected revenue. After that invoice is paid, the ledger records revenue and commissions, and reps are paid through Stripe Connect.

Attribution & disputes

How does attribution work?+

Every rep gets a unique tracked link per offer. The link records clicks and passes the rep token to the startup site. The startup's script preserves that token into calendar links, but the startup still has to report meetings, deals, and collected revenue through an integration, reporting API, or manual entry. Links seed attribution; reported business events close the commission loop.

Can reps report deals?+

Reps can log introductions and submit evidence. They cannot unilaterally create payable revenue. Commissionable revenue must come from startup reporting, an approved integration, founder manual entry, or admin review.

What if two reps both worked the same account?+

The first valid evidence wins by default. Evidence can include a qualified click or a logged introduction with supporting proof. If two reps have a legitimate claim to the same account, the losing rep can dispute with additional evidence; ops reviews before changing credit.

What if a startup's internal AE worked the same deal?+

The startup's internal team can work any account. MillionReps only invoices for revenue tied to MillionReps rep activity, tracked links, introductions, or reported referral evidence. If the startup believes a deal was not rep-sourced, it should dispute the attribution before invoice payment.

How are disputes resolved?+

Ops reviews the timeline: tracked links, logged introductions, calendar events, startup reports, customer identifiers, evidence URLs, and email threads when shared. Rep contests do not automatically flip attribution. Startup invoice or attribution disputes must be reviewed before payout changes are made.

Network & override

What is override income?+

When a rep you directly recruited closes a deal, you earn an override on their commission — one level deep, on their sales only. It comes out of the recruited rep's share: a self-joined rep keeps 70% of the commission pool, a recruited rep keeps 60%, and the 10-point difference is your override. The platform fee (30%) and the startup's bill are unaffected either way — but it does mean a recruited rep earns less per sale than they would going direct.

How many levels deep does override go?+

One. Only direct recruits. We deliberately don't do multi-level chains — the math gets gnarly and the incentives shift toward recruiting over selling. One level keeps it honest.

What's the cap on override earnings?+

None — it's 10% of the commission pool on every eligible direct recruit's sale, for as long as you're both in good standing. The more active reps you recruit, the bigger that adds up.

Taxes & legal

Am I a contractor or an employee?+

Independent contractor. You receive a 1099-NEC from MillionReps for any year in which your earnings (commissions + override) exceed $600. No W-2, no benefits, no withholding. Reps in countries other than the US receive equivalent local-jurisdiction docs.

Do I need an LLC or business entity?+

Not required. Most reps file as sole proprietors. Some incorporate as their volume grows — talk to your own accountant about what's right for your situation.

What jurisdictions do you operate in?+

US, Canada, UK, EU, Australia, and most of LATAM and SEA. Some startups restrict their offers to specific geographies — you'll see this on the offer card.

Trust & safety

How do you vet startups?+

Every startup goes through a review before they list. We check: real product, real revenue (or signed LOIs), Stripe account in good standing, and a wedge that's pitchable in under 90 seconds. Not every startup that applies is accepted.

How do you vet reps?+

Phone or email verification to join and start selling. You'll complete Stripe Connect KYC before your first payout — that's the bar for every category today, no additional enterprise vetting step yet. Bad actors lose access.

What if a rep misrepresents the product?+

We can suspend or close a rep's account for misrepresenting a product, misrepresented attribution, or a serious breach of the rep agreement. If we suspend over a conduct question, amounts already credited to that rep are held — not cancelled — while we review.

What happens if MillionReps shuts down?+

Ending doesn't erase what's already earned. As a rep, credit for sales that closed before the end date is paid in the ordinary monthly run once that revenue is collected and settled — there's no quarterly cutoff. On the startup side, commission stays payable on collected revenue from customer relationships that began before termination, for up to 180 days after. The ledger is exportable as CSV from the dashboard at any time.